Rules of Conduct
- Propriety. Doulas should maintain high standards of personal conduct and in their capacity or identity as doulas.
- Competence and Professional Development. Doulas are to strive to become and remain proficient in their professional practice and functions through continuing education, affiliation with related organizations, and associations with other birth doulas.
- Integrity. Doulas are to act in accordance with the highest standards of professional integrity.
Ethical Responsibility to Clients
- Primacy of Client’s Interests. A doula’s primary responsibility is to her/ his clients.
- Rights and Prerogatives of Clients. Doulas are to make every effort to foster maximum self-determination on behalf of the clients
- Confidentiality and Privacy. Doulas are to respect the privacy of clients and hold in confidence all information obtained in the course of professional service.
- Obligation to Serve. Doulas are to assist each client seeking doula support either by offering and providing services or assisting with appropriate referrals.
- Reliability. When an agreement with a client is entered, doulas are obliged to be reliable and work to the best of their ability until the agreement terms have ended.
- Fees. When establishing a fee structure, doulas are to clearly discuss fees with the client, giving a full description of the services provided, their terms of payment and any refund policies.
Ethical Responsibility to Colleagues
- Courtesy, Respect, and Fairness. Doulas are to respect all colleagues with courtesy, good faith, and fairness.
- Dealing with Colleagues’ Clients. Doulas are to relate to the clients of colleagues with the full professional consideration they would use for their own clients.
Ethical Responsibility to the Doula Profession
- Maintaining the Integrity of the Profession. Doulas are to maintain and advance the skills, knowledge base, values, ethics, and the future mission of the profession.